Privacy Policy

IntroductionTrueluck Casino is committed to protecting your personal information and respecting your data rights. This Privacy Policy explains how we collect, use, store, and protect your data.

Purpose of the Privacy PolicyThis policy aims to inform you about your data rights and how Trueluck Casino handles your personal information. By using our site and services, you agree to this policy's terms.

Scope of ApplicationThis policy applies to all users of Trueluck Casino's website, mobile app, and services. By using our platform, you consent to the practices described in this policy.

Consent ClauseBy accessing our site and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. We may update this policy from time to time, but your continued use of our services implies acceptance of these changes.

Data We CollectWe collect various types of data, including:

Personal Information: name, email, date of birth, address, etc.Account Info: username, password, payment detailsTechnical Data: device info, IP address, browser type, cookiesUsage Data: site activity, login logs, game interactions

How We Use Your DataWe use your data for the following purposes:• Creating and managing accounts• Processing deposits and withdrawals• Providing customer support• Bonus eligibility and responsible gambling monitoring• Improving the site and personalizing the user experience• Fulfilling legal and regulatory obligations

Cookies and TrackingCookies are small text files stored on your device to help us remember your preferences. We use:• Essential cookies: for security, login, and functionality• Analytics cookies: to analyze usage and improve our services• Marketing cookies: to personalize ads and offersYou can manage or disable cookies in your browser settings.

Legal Basis for ProcessingWe process your data based on the following grounds:• Contractual necessity (e.g., creating an account)• Legal obligations (e.g., anti-money laundering regulations)• Legitimate interests (e.g., improving our services)• User consent (e.g., opting-in to marketing emails)

Data Sharing and DisclosureWe may share your data with third parties, such as payment processors or gaming providers. However, we do not sell personal data. We may disclose data where legally required or necessary for security purposes.

Data Storage and RetentionWe store your personal data securely and in compliance with relevant laws. Data is kept for as long as necessary to fulfill our services and meet regulatory requirements. Criteria for retention periods include:• Contractual obligations• Regulatory requirements• Legitimate interests

Security MeasuresWe implement robust security measures, including:• SSL encryption• Access controls• Authentication processes• Monitoring for unauthorized access

Your RightsYou have the following rights under data protection laws:• Access, update, or delete your data• Withdraw consent or object to processing• Contact us to exercise these rights

International Data TransfersWe may transfer your personal data outside your country or EEA. Where this occurs, we use Standard Contractual Clauses and other safeguards to protect your data.

Third-Party ServicesExternal links or services have their own privacy policies. We are not responsible for external content.

Policy UpdatesThis policy may be updated from time to time. If changes occur, you will be notified via our website or email. Continued use of our services implies acceptance of these updates.